How to Stay Positive in a Negative World
Going to a Cubs game yesterday was fun. Watching them win was positive. Doing it with my wife and in-laws was special. However, I realized that business, unlike sports has no end to it. No time to run out, no last pitch or last out. The only way I know when the game of business is over is either I say it is, or the customer says it is. I will keep serving the customer and let them help me win the game.
July 06, 2009
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